Frequently Asked Questions

GENERAL

What is a fleet management app?

A fleet management app is software created to help businesses manage their vehicle fleet efficiently. This tool includes features such as:

  • Vehicle registration and detailed information (expenses, maintenance, trips, accidents, fuel consumption, etc.)
  • Graphical reports and listings with important data on fleet costs and performance.

Based on the collected data, the software generates detailed analyses, allowing companies to identify high costs and make decisions that improve profitability and operational efficiency.

How can a fleet management app help my small or medium-sized business?

A fleet management app is ideal for small and medium-sized enterprises (SMEs) looking to:

  • Reduce operational costs through more efficient control
  • Optimize the use of resources, such as vehicles and fuel
  • Increase overall productivity by simplifying management
  • Have real-time visibility of all fleet-related operations

Additionally, it enables more strategic decision-making based on clear reports and updated data.

How to choose the best fleet management app for my business?

Choosing the best fleet management app requires careful analysis of your company’s specific needs. Consider the following factors:

  • Fleet size and complexity of operations
  • Desired features, such as tracking, reports, or maintenance planning
  • Available budget and appropriate subscription plans
  • Scalability, ensuring the software grows with your business
  • Reputation of the supplier, including user reviews and testimonials

Tips for choosing the ideal softwate

Additionally, keep in mind the following aspects when selecting software:

  • Offered features: Check if it covers all the needs of your fleet, from vehicle registration to cost control.
  • Ease of use: Opt for an application with an intuitive interface that employees can use without complications.
  • Customer support: Choose a supplier that offers quality technical assistance.
  • Regular updates: Ensure the application receives constant improvements to keep up with technological changes.
  • Reasonable price: Evaluate whether the cost is proportional to the size of the fleet and the benefits offered.

Extra tip

Whenever possible, request a demo or take advantage of a free trial period offered by software providers. In the case of FleetMax, you can test most features for 6 months with no commitment and assess whether this tool meets your needs and expectations.

How can a fleet management application help reduce costs?

A fleet management app is an essential tool for reducing operational costs and improving fleet management efficiency. Here are several ways a fleet management software can help:

1. Monitoring and tracking vehicles and drivers
An effective fleet management app allows real-time tracking of vehicles and drivers, enabling fuel consumption analysis and identifying waste patterns. This helps reduce fuel costs by improving route efficiency and driver behavior.

2. Managing fines and violations
Managing fines is crucial to avoid additional costs. The software can alert you to traffic fines in real-time, allowing for a quick response and preventing fines from accumulating, which could lead to high financial penalties.

3. Identifying underutilized or unused vehicles
With efficient fleet management, the app helps identify underused or unnecessary vehicles. This can lead to selling or reallocating vehicles, reducing maintenance, insurance, and tax costs.

4. Proactive and preventive maintenance
The software helps track vehicle maintenance, alerting for scheduled services and preventive repairs. This proactive approach avoids serious mechanical problems and high repair costs, while extending the life of the vehicles.

5. Improving productivity and efficient resource use
By optimizing fleet management, the app ensures that resources are used more effectively, resulting in higher productivity and reduced operational costs across the company.

Conclusion
With a fleet management app, businesses can reduce costs, increase operational efficiency, and improve overall productivity. Investing in fleet management software is an intelligent way to optimize vehicle management and maximize profits.

FLEETMAX 

Can FleetMax be integrated with other systems in my company?

Yes, FleetMax offers easy integration with other systems in your company. For example, exporting reports in Excel format allows data to be easily imported into accounting systems or other software used by your company. For more specific integrations, we can provide customized quotes to meet your organization’s connectivity needs.

Can I track the location of vehicles in my fleet with FleetMax?

Yes, with FleetMax, you can monitor the real-time location of your vehicles. The software also allows you to configure custom alerts and access important information about your fleet, such as driver behavior and routes taken, for more efficient management.

Is FleetMax secure?

Yes, FleetMax is built with advanced security measures to ensure the protection of critical data and information. The system features robust digital security, personal data protection, and automatic backups, providing complete safety for your fleet and team.

Is FleetMax easy to use?

Yes, FleetMax is designed with an intuitive interface, making it user-friendly and ensuring quick adaptation for users. The software combines simplicity and functionality, delivering efficient fleet management without complications.

Does FleetMax have a mobile application?

Yes, FleetMax has a mobile app that complements the Web version. The app allows you to perform key fleet management tasks quickly and conveniently and is available for both Android and iOS devices. Additionally, the Web version is responsive, adapting to mobile devices to ensure accessibility anywhere.

What are the technical requirements to use FleetMax?

To use FleetMax, you only need an internet connection and a compatible device, such as a smartphone, tablet (iOS or Android), or computer. Since it is an online platform, FleetMax works on any browser without requiring installation.

Does FleetMax need to be installed?

No. The Web version of FleetMax is always available online and can be accessed through any browser without installation.
For the Mobile version, you only need to download and install the app from the Play Store for Android or the App Store for iOS devices.

Can I customize FleetMax according to my company's needs?

Yes, FleetMax is highly customizable to meet your company’s specific requirements. Customization options include:

  • Custom fields for vehicles
  • Access rules for pages and features
  • Configuration of car brands and models
  • Customized supplier management
  • Personalized alerts for cost monitoring and maintenance

This flexibility ensures that FleetMax perfectly adapts to your fleet, regardless of your company’s sector or size.

What support is available for implementing and using FleetMax in my company?

FleetMax is easy to implement and intuitive to use, making it easier for your teams to adapt. For any questions, we offer a help section on this page with answers to frequently asked questions. Soon, we will also provide videos and tutorials to guide your team in using the software.
If you need additional assistance, our customer support team is available via email or WhatsApp, ready to resolve any issues quickly and efficiently.

How do I implement FleetMax in my company?

Implementing FleetMax in your company is simple and can be done in a few quick steps:

  1. Register on the FleetMax website and choose the plan that best suits your fleet.
  2. Customize FleetMax with your fleet and driver data.
  3. Provide support to your drivers to ensure a smooth transition and maximum use of the application.

Does FleetMax receive updates?

Yes, FleetMax is periodically updated with improvements, fixes, and new features. Automatic updates ensure that your software is always up to date without interruptions, providing a hassle-free experience for users.

GPS

How can I enable the FleetMax GPS functionality in my vehicles?

To add the FleetMax GPS service to your fleet, simply request a quote through our Contact page, indicating the number of vehicles to be equipped with the service. Our sales team will contact you to provide a customized proposal tailored to your needs.

How does the FleetMax GPS system work?

The FleetMax GPS system works by installing a GPS tracker in each vehicle in your fleet. The device includes an integrated SIM card that transmits real-time data about the vehicle’s location and status, ensuring constant and accurate monitoring.

Which vehicles are compatible with the FleetMax GPS system?

The FleetMax GPS tracker is compatible with all types of battery-powered vehicles, including cars, motorcycles, trucks, vans, tractors, construction machinery, trailers, and other equipment. The service is highly versatile and can be installed in a wide range of vehicles and machinery.

What devices are used for FleetMax GPS, and which one should I choose?

FleetMax GPS uses two main types of devices:

  • Self-installation device: This can be easily connected directly to the vehicle’s battery.
  • Can-Bus device: This connects to the vehicle’s control unit and requires professional installation.

Who installs the FleetMax GPS tracking device in my vehicles?

  • Self-installation trackers: These can be installed by anyone, as no technical expertise is required.
  • Can-Bus devices: These require professional installation, which will be the client’s responsibility to arrange.

What happens to the GPS tracker installed in the car when the FleetMax subscription ends?

The FleetMax GPS tracker is purchased by the customer at the time of subscription. When the subscription ends, the device becomes the customer’s property. The customer can then decide what to do with the device, whether to keep it or use it in another context.

What happens in case of an accident or vehicle replacement with the FleetMax GPS installed?

The FleetMax GPS tracker can be transferred to another vehicle as needed. Simply associate the device with the new vehicle through the FleetMax backoffice to ensure seamless geolocation service continuity.

Does FleetMax work in all countries?

Yes, the FleetMax GPS service is available in all European countries, providing real-time monitoring coverage across a wide geographical area.

What types of alerts can I configure with FleetMax GPS?

With the FleetMax GPS system, you can set up various alerts to optimize fleet management, including:

  • Geofencing alerts: Notifications when vehicles enter or leave defined geographical areas.
  • Speeding alerts: Ensuring drivers comply with traffic rules and improving safety.

Does FleetMax GPS work in areas without mobile network coverage?

No, the FleetMax GPS service requires mobile network access to function. The tracker needs a signal to send real-time location information.

Should I inform my drivers that the vehicles are being tracked?

Yes, it’s important to inform your drivers about vehicle geolocation. It is recommended to communicate this formally through documentation to ensure everyone is aware of the tracking devices and the associated rules.

Can I migrate GPS data from my previous software?

Unfortunately, it is not possible to import GPS data from other software into FleetMax. The service starts with new real-time monitoring data, and the system must be configured from the beginning.

How long do I have access to the GPS data collected by FleetMax?

FleetMax GPS data is retained for 6 months, allowing access to detailed information and a history of vehicle location and activities during that period.

SUBSCRIPTION PLANS

How does the free version of FleetMax work?

The free version of FleetMax is available for 6 months with no commitment. While it offers many core features, it has some limitations on the number of vehicles and drivers that can be registered. These limitations are clearly outlined in the Plans section.

You do not need to provide a credit or debit card to create your free account, and you will have full access to customer support for any questions or assistance.

Can I change the plan I subscribed to?

Yes, you can change your plan at any time. If you want to upgrade before your current plan ends, simply contact customer support and request a customized upgrade.

Can I cancel the plan I subscribed to?

Yes, you can delete your account and all your data on FleetMax, but no refunds will be issued. To do this, simply follow the deletion process through your account’s control panel.

FEATURES

How do I register new vehicles in FleetMax?

You can register your vehicles in FleetMax through the Web version in two ways:

  • Manual registration: Use the corresponding menu and enter the vehicle details individually.
  • Bulk import: Submit an Excel file with detailed information about the vehicles.

We recommend providing as much information as possible to create detailed records, enabling more efficient fleet management.

Does FleetMax allow tracking of vehicle maintenance history?

Yes, FleetMax provides a comprehensive feature for tracking the maintenance history of your vehicles. You can record:

  • Services performed (with details such as dates and types of maintenance).
  • Replaced parts.
  • Attached documents, such as invoices or technical reports.

Keeping this history up to date helps better manage the lifespan of your vehicles and avoid unexpected repairs.

Can I receive alerts when vehicles need maintenance?

Yes, FleetMax allows you to schedule future maintenance and set reminders. You can define alerts based on:

  • Specific dates.
  • Miles or kilometers driven.

At the scheduled time, FleetMax sends an automatic alert, ensuring you don’t forget the planned maintenance.

Can I monitor fuel consumption for the vehicles?

FleetMax makes it easy to record fuel refills for each vehicle. Based on the data entered, you can:

  • Monitor fuel consumption over time.
  • Identify consumption patterns and inefficiencies in specific vehicles.

This feature helps reduce operational costs and improve fleet efficiency.

Can I generate fleet usage reports in FleetMax?

Yes, FleetMax allows you to generate detailed reports on fleet usage. You can obtain reports on:

  • Expenses related to each vehicle.
  • Contracts associated with the vehicles.

The reports are available in Excel format, offering greater flexibility for data use or integration with other company systems.

Can I customize the reports exported from FleetMax?

Currently, the reports have a predefined template and cannot be customized.

Can I assign specific drivers to vehicles in FleetMax?

Yes, you can:

  • Assign a regular driver to each vehicle.
  • Reserve vehicles for specific time periods.

These features make it easier to manage vehicle and driver usage.

Does FleetMax allow fleet expense tracking?

Yes, with FleetMax, you can record fleet-related expenses, such as:

  • Maintenance and repairs.
  • Fuel refills.
  • Traffic fines.
  • Vehicle washes.

This allows you to track and manage operational costs efficiently.

Can I check vehicle availability in FleetMax?

Yes, you can check the availability of any vehicle directly within the app. You will know if the vehicle:

  • Is assigned to a driver.
  • Is available for booking on the desired dates.

This helps plan fleet usage according to the company’s needs.

Can I import data from other applications or Excel into FleetMax?

Yes, FleetMax allows you to import:

  • Vehicles and fuel expenses via Excel files.

This feature simplifies integration with external systems

Does FleetMax provide control over access to sensitive information?

Yes, FleetMax has an advanced permission system that allows you to:

  • Define which users have access to sensitive information.
  • Control specific actions that users can perform with that information.

This feature ensures security and privacy in fleet management