Privacy Policy

The implementation of automated processing of personal data is ruled by Regulation (EU)679/2016 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, hereinafter referred to as the “GDPR”.

According to Article 12 of the GDPR, the people concerned must be informed of their rights in a concise, transparent, comprehensible and easily accessible manner.

The protection of personal data constitutes a fact of trust, a value with which SparkleIT is particularly attentive, adhering to respect for fundamental freedoms and rights. Among the values we identify with is transparency, so we want you to know from the outset that the privacy of your data is very important to us. This Privacy Policy demonstrates our commitments to the responsible use of personal data.

Any person accessing this website assumes the role of user and undertakes to strictly observe and comply with all the provisions set out in this privacy policy, as well as any other applicable legal provisions.

Personal data (hereinafter “personal data”) means any information that can be traced back to an identified or identifiable natural person, either directly or indirectly.

Responsible for processing personal data

Identity of Data Controller: SparkleIT Information Technologies, Lda

Business name: SparkleIT Information Technologies, Lda

NIPC: (PT) 513192670

Registered office: Praça da Liberdade Piso 1 Fração 2, 4900-040 Viana do Castelo

Email address for exercising rights:


Acceptance and consent

The user recognises that they are fully aware of the conditions for the protection of personal data, expressing their consent and agreement to the processing of their data by SparkleIT, as outlined in this Privacy Policy.

Furthermore, the user assumes full responsibility for the appropriate use of the website, which implies:

(a) Ensuring the veracity and legality of the information provided in the forms present on the website.

(b) Using the information, services and data provided by SparkleIT in a way that complies with these conditions, applicable laws, moral standards, ethical behaviour and public order. This must be done in such a way as to avoid any infringement of the rights of third parties or interference with the proper functioning of the website.

Use and collection of personal data

In order to use the FleetMax website service, the communication of certain information may be mandatory. The personal data collected concerning users is used by SparkleIT, in particular for the following purposes:

(a) Use of the services provided by FleetMax;

(b) Requesting information about FleetMax services;

(c) Identifying user needs in order to provide the most appropriate services;

(d) The possibility of interactive and personalised use of the site;

(e) Any other purpose associated with those listed above.

By providing email addresses or telephone numbers, users expressly authorise SparkleIT to use them with other personal data useful for sending commercial or marketing messages. SparkleIT may also use your email address or telephone number for other purposes, in particular to notify you of important changes relating to these services.

Duration of personal data retention

All personal data collected is kept for a limited period of time, depending on the purpose for which it is processed and the length of time for which it is to be kept, in accordance with the legislation in effect.

Data accuracy and veracity

Users are responsible for the accuracy and authenticity of their data and undertake to keep it up to date. Users must provide complete and correct information in the contact form.

Use of the website’s services, content, products and platform is only intended for people over the age of 18. By accessing the site and providing personal data, the user declares to be of legal age and aware of the prohibition on minors using the site. The entry and communication of personal data of minors is prohibited on this site. Data from minors will be deleted when identified by SparkleIT.

The user expressly exonerates SparkleIT from any claims and responsibilities resulting from non-compliance with the provisions of this section, taking full responsibility for the information provided.

Principles applied to your personal data and incommunicability

This website is intended to be a safe space where users’ personal data is properly respected and cared for. For this reason, we would like to share the principles that govern SparkleIT’s actions in terms of protecting your privacy:

(a) We never ask for personal information unless it is really necessary for the provision of the services you request from us.

(b) We never share our users’ personal information with third parties, except in cases where such sharing is legally mandatory or has the express authorisation of the data subject. Exceptions are third parties acting on behalf of SparkleIT, in which case your personal data may be communicated, within the framework of specific processing and in accordance with the purposes for which they were initially collected. These third parties are obliged to process them in accordance with this policy and are not authorised to sell or disclose them to other third parties.

(c) We will never use your personal data for any purpose other than those expressly stated in this Privacy Policy.

(d) Personal data will never be sold, shared or communicated to third parties except in the cases foreseen.

(e) Once the time limits have elapsed, the data will either be deleted or retained after being anonymised, particularly for statistical use. They may be kept in the event of pre-litigation or litigation.

Security and confidentiality

Our concern is to preserve the quality, confidentiality and integrity of your personal data. SparkleIT ensures and undertakes to treat users’ personal data confidentially, implementing all necessary security precautions to prevent their loss, misuse, unauthorised access, disclosure, alteration or destruction.

Persons with access to personal data are subject to a duty of confidentiality and secrecy, subject to disciplinary measures and/or other sanctions if they fail to respect their obligations.

However, despite its endeavours to protect users’ personal data, SparkleIT cannot guarantee the infallibility of this protection against all errors that may arise following the transmission of personal data, given the inevitable risks of an internet transmission and which are beyond any reasonable possibility of control.

Users must also be careful to prevent any unauthorised access to their personal data. Users are responsible for the confidentiality of information transmitted via the SparkleIT website.

In the event of any incident that compromises the security of their personal data, SparkleIT will inform the user immediately, without undue delay, and will provide the available information on the incident as it is obtained.

Your rights regarding your personal data

In accordance with the applicable regulations, you have various rights:

– Right of access: you can obtain information about the processing of your personal data, as well as a copy of that personal data.

– Right to rectification: if you believe that your personal data is inaccurate or incomplete, you can demand that it be modified accordingly.

– Right to erasure: you can demand the erasure of personal data within the limits permitted by the regulations.

– Right to restriction of processing: you can request that we restrict the processing of your personal data.
Right of objection: you can object to the processing of your personal data on special grounds. You have the absolute right to object to the processing of your personal data for commercial promotion purposes, including profiling associated with such prospecting.

– Right to data portability: where applicable, you have the right to have the personal data you have provided returned to us or, where technically possible, transferred to a third party.

– Right to define instructions regarding the storage, deletion or communication of your personal data, applicable after death.

– Right to withdraw consent: if you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

You can exercise the above rights by email to In accordance with the applicable regulations, you have the right to lodge a complaint with the competent supervisory authority, which is the CNPD (National Data Protection Commission) in Portugal.


This Personal Data Protection Policy may be updated according to SparkleIT’s needs and circumstances or if required by law or regulation. In these situations, the changes made will be communicated on this page with reasonable notice prior to their implementation.